Halong bay cruise, cruise halong bay with traditional junk
Payment & Refund

For security need, WaytoVietnam.com prefers your payment by the following methods:
1. Credit card payment
    We accept VISA, MARTERCARD. Please note that there is a surcharge 3% of the bank fee for Visa and Master card payment. Kindly follow the following instructions to complete the payment process. After receiving your, we will send you an invoice for your accounting purpose by fax or email.
  • Print out the Form of Authorization letter and fill out all required information together with your signature.
  • Please enclose: one copy paper of the credit card (both sides) and one copy of the passport (first page) with identify and photo.
  • Kindly note that the charge of your card will be appeared as Way to Vietnam Travel Co, ltd.
Please send two above form and the copies to fax number:(84 - 4) 3755 7543, or scan them then send by email to: info@waytovietnam.com
2. Send money via Western Union
Please use our information hereunder:
First name: Le
Last name: Do Van
Address: A8 - Vietnam Economic Times Villas, Mai Dich str, Cau Giay Dist, Hanoi, Vietnam
City: Hanoi
ID number: 013371040
Phone number: +84 983 034 212
And send us the Money Transfer Control Number (MTCN) and secret code (if needed) after your sending money.
3. Bank transfer and Cash.
Except for cash payment, bank fee charge may apply (any bank charge must be borne by customers). Our bank account details are as follows:
Beneficiary name:                       Do Van Le
Beneficiary Account number:   0491 3737 88 999
Bank name:                                 VIETCOMBANK - THANG LONG BRANCH
Bank address:                            98 HOANG QUOC VIET STR, CAU GIAY DISTRICT, HANOI, VIETNAM
Bank swift code or Bank code for transfer: BFTV VNVX 049
Website: http://www.vietcombank.com.vn/en/

Cancellation/ Refund
If unexpected circumstances should arise and impact your holiday plans, we would be glad to assist you with the cancellation procedures and refund your money. Our rates of refund are derived from our suppliers' requirements, and can be summarized as follows:
  • 30 Days before trip commencement: 80% will be refunded
  • 14 Days before trip commencement: 70% will be refunded
  • 7 Days before trip commencement: 60% will be refunded
  • No refund for cancellations within 2 days before departure.
For authentication purposes, only written cancellation notices (e-mail or fax) will be accepted. The refund will be made through bank transfer or credit card, depending on the original method of purchase. Bank fees, if applicable, will be for your account.
Ha noi
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Ho Chi Minh
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Bach Long Vi
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Da Nang
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